Shipping policy

Shipping & Lost Packages

  • Address Accuracy: Customers are responsible for providing an accurate and complete shipping address. We are not responsible for packages delivered to incorrect addresses provided at checkout.

  • Delivery Issues: Once an order is handed over to the shipping carrier, responsibility for delivery rests with the carrier. We are not liable for lost, stolen, or delayed shipments. Please contact the carrier directly with your tracking number to file a claim.