Refund policy

 

All Sales Are Final (No Refunds)

All sales are final. We do not accept returns, offer refunds, or process exchanges for any orders once they have been placed and confirmed.

  • No Order Cancellations: Once an order is submitted, processing begins immediately, and the order cannot be canceled or modified.

  • Size & Item Selection: Please double-check all product details, sizing charts, colors, and shipping address information before finalizing your purchase. We are not responsible for incorrect selections made during checkout.

Damaged or Defective Items

In the rare event that you receive an item that is damaged or defective upon arrival:

  1. Contact us within (3 to 5) business days of the delivered date at (OfficialVeiled.co@gmail.com).

  2. Include your full name, order number, and clear photos showing the defect or damage.

  3. Claims submitted after the window or without supporting photos will not be eligible for review. If approved, a replacement of the identical item will be issued. If the item is out of stock, store credit may be provided at our discretion.

Chargebacks & Disputes

Initiating a fraudulent chargeback or filing a payment dispute for a purchase that meets these terms is a violation of our policy. Any fraudulent chargebacks will be disputed using this signed policy agreement as evidence.